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Our Story

We take water personally.

Je Ne Sais Aqua is two Tulane engineers, a shared standard, and a conviction that the finest pools in New Orleans deserve better than they have been getting. This is how it started, and who you will be trusting with your gate code.

Where It Began

It began
with noticing.

Walk enough of Uptown and the Garden District and you begin to see it. Homes kept to a museum standard, gardens tended like heirlooms, and behind the gate, a pool that lets the whole composition down. A cloudy corner. A stained waterline. Stonework older than the state, wearing mineral scale like neglect.

We were two engineering students at Tulane when we started asking why. The answer was simple and a little disappointing: the trade runs on volume. Crews race between thirty stops a day, chemistry gets judged by eye from the truck, and the homes that deserve the most care receive exactly the same seven minutes as everyone else.

So we started with one pool, for a neighbor, and treated it the way we had been trained to treat anything that matters: measure first, correct precisely, write everything down. The water turned to glass and stayed there. Word traveled over garden fences, as word does in this city. Je Ne Sais Aqua was founded to serve that word properly, twenty residences at a time, by the same two people, every week.

The Founders

The two of us. In full.

Ben, co-founder of Je Ne Sais Aqua, in his blue seersucker suit

Ben

Co-Founder · Tulane Engineering, Pre-Med Track

Ben is the reason your water will be healthy, not merely clear. He studies engineering on the pre-med track, and he brought the habits of the clinic with him: samples drawn cleanly, titrations run to the decimal, results verified before they enter the record. Where the trade eyeballs, Ben measures. Where the trade shocks and hopes, Ben corrects a drift of a tenth of a point before it can ever become color or odor.

On a visit, you will find him at the water's edge with a test kit that would not look out of place in a laboratory, cross-checking this week's readings against last week's trend. His standard is simple to state and demanding to keep: water gentle enough for skin and eyes, safe enough for the grandchildren, and documented well enough to prove both.

Chemistry · Hygiene · The written record

Wyatt, co-founder of Je Ne Sais Aqua, in a dark suit

Wyatt

Co-Founder · Tulane Engineering Physics

Wyatt studies engineering physics, and he looks at your pool the way a physicist looks at any system: as flow, pressure, load, and material, all in conversation. The pumps, filters, heaters, and plumbing that most services touch only when they fail are, to Wyatt, the whole point. He inspects them on a standing schedule, listens for the sound a bearing makes seasons before it seizes, and keeps historic tile and coping conserved rather than merely rinsed.

On a visit, you will find him at the equipment pad or working the stone at the water's edge by hand. His conviction is that the cheapest repair is the one caught early enough to be maintenance, and that a pool older than its owners deserves a steward, not a serviceman.

Structure · Equipment · Stonework

“Between the two of us, nothing about your pool goes unwatched. Ben owns the water. I own everything that holds it.”

Wyatt · Co-Founder

Principles

What we hold to.

Discretion

Your home stays your business.

We do not advertise on your lawn, photograph beyond the water, or discuss one household with another. Discretion is a clause in our agreement, not a courtesy we extend when convenient.

Precision

Measured, never guessed.

Every reading is taken with laboratory instruments, logged to the decimal, and trended over the season. If we cannot prove the water is right, we do not consider it right.

Presence

The same two faces, always.

No crews, no subcontractors, no strangers at the gate. The founders you meet at your consultation are the only two people who will ever service your pool.

Accountability

Everything in writing.

Every visit ends with a report: the readings, a photograph, and anything worth watching. You should never have to wonder whether we came, what we found, or what we did about it.

The Road

The road to twenty.

We cap our founding roster at twenty residences, because that is the number two people can know personally. Here is how we got here, and where the roster stands.

  1. First · The Notice

    Two students, one bad pool too many.

    Between classes at Tulane, we kept seeing the same thing: magnificent homes, neglected water. We started asking the trade's uncomfortable question. Why is the standard so low here, of all places?

  2. Then · The Standard

    A protocol, written before a price.

    Before we took a single client, we wrote the white-glove protocol: laboratory testing, hand conservation of stone, silent arrivals, written reports. The service was designed on paper the way an engineer designs anything, and only then offered.

  3. Now · The Founding

    Twenty residences, extended by invitation.

    Est. 2026, New Orleans. Founding memberships are being extended now, in the order inquiries arrive, and each begins the same way ours did: with a single visit and a standard you can judge for yourself.

Fully insured · Background-checked · Discreet by contract

New Orleans

“This city keeps its treasures behind gates and under oaks. We are honored to be trusted past a few of them.”

Ben & Wyatt · Founders

Meet Us Properly

Judge us by your own water.

One visit, one report, and two founders you will know by name. That is how every membership begins.

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